How SYNAOS successfully implements projects

For SYNAOS, holistic optimization is a superpower. Successful implementation requires close collaboration with customers: Projects are jointly discussed and planned in detail.


To successfully implement a customer’s project, it runs through a defined “life cycle” that is divided into multiple phases. To start off, we first clarify the project motivation and targets: Which processes need to be automated in which timeframes, and what does automation aim to achieve? Building on this, we also resolve the issue of feasibility: Does the solution offered by SYNAOS suit the project and its goals?

Our specialty is holistic planning and a corresponding savings in resources. For this purpose, we have to work together with customers to define the challenge and understand the relevant processes in detail. When it comes to logistics companies, this could concern the process of incoming goods acceptance, which requires optimization and automation. How is transport organized to the warehouse? What problems and challenges need to be overcome? And what is the general current situation overall – which systems are involved and which flows of information must be considered? Ultimately, there are many different options, for instance to trigger a transport order.We are interested in all these important detailed questions in order to adapt our Intralogistics Operating System SYNA.OS LOGISTICS precisely to the requested solution.

With the kick-off workshop SYNAOS starts a new project process. Further important steps follow before a successfully implemented customer project stands at the end.

Define standards


SYNAOS validates the customer’s IT architecture and also checks which interfaces are available. This step is necessary in order to individually plan the integration of SYNA.OS LOGISTICS into the existing IT infrastructure. Using the current processes we have identified, we also work out ideal target processes and document them together with our customer, for instance in the form of flowcharts.

The goal is to establish scalable standards from the start of the project and to define requirements that can later be rolled out on a larger scale. We believe that organized and timely process control and analysis are the foundations for smooth project implementation. Scaling also plays an important role here: Ideally, this means that the defined processes can also be transferred to other warehouses or plants operated by the customer. This saves a great deal of time and reduces expenses – and our customers benefit as a result.


Managing projects


For many users, projects involving driverless transport systems (DTS) are still new territory. That’s why SYNAOS is happy to take over or assist with project management where required. We draw on our expertise in handling DTS projects to ensure that all relevant steps are considered and all parties involved are interacting optimally.


Procuring hardware


The SYNA.OS ecosystem is hardware-independent by design, which allows our customers to use the best hardware in all situations. All mobile robots, autonomous transport vehicles and manually operated vehicles are networked and controlled using the standard interface VDA 5050. Existing vehicle fleets can also be easily extended to include new vehicle types from alternative manufacturers. This offers an optimal degree of flexibility and enables financial savings.

As required, SYNAOS can clarify which suppliers to consider for transport vehicles. This could include forklifts that are cheaper from a particular manufacturer and that are also perfect for the planned processes. In the process, our customers benefit from our network and the expertise of our various hardware partners.


Simulating processes


Before actually using the vehicles and software, SYNAOS first sets up a true-to-life testing environment to try out the processes virtually. If the incoming goods process actually consists of 50 source/sink connections, this is also reflected in the system. In this way, SYNAOS can resolve how many vehicles are required in order to achieve the desired goal. It is also possible to determine at which points traffic backups can be expected. Problems and bottlenecks can thus be detected at an early stage and suitable measures can be identified. As an input variable for the order quantity, we can integrate the customer’s order pool.

We know from experience: What works well in the simulation also works in reality. If processes are tested and safeguarded sufficiently, the rollout will ultimately be a success. Nasty surprises and expensive process adjustments during ongoing operation can be avoided.


Qualifying customers


We do not want our customers to be dependent on SYNAOS. That’s why we care about qualifying experts in the use of our software. They can make the necessary system adjustments or even entirely set up new autonomous processes on their own – we are committed to ensuring that customers can use the SYNAOS software independently. Of course, our team of experts will help with setup and is available at any time for assistance with further questions.


Scaling ideas


Once a project has been successfully implemented, “the idea” can hopefully be transferred to other initiatives: If one incoming goods department is organized optimally, these processes should also work with 100 other incoming goods departments. Some adjustments will surely be needed here and there: after all, every plant is different. But the basic principles always remain the same. For most scenarios, SYNA.OS LOGISTICS is a perfect, easily adaptable solution.